14 Points Check List on Airline Websites

admin — Sun, 13 Sep 2009 11:49:13 +0000

Get your 14 points Check List for website’s compliance with Consumer Rights Legislation in the Airline Sector

Before booking and paying on-line – do a check on the website!

The Air Service Regulation (EC) No 1008/2008 provides clear rules on the obligations for the travel industry to provide an “all-inclusive” final price at the beginning of the booking process, a breakdown of the final “all inclusive” price which is to include the fare or rate, the taxes, the airport charges and other charges and a clear distinction between unavoidable and optional charges.

The Regulation also prescribes how this information must be presented to consumers: for instance, optional charges must be offered in an “opt-in basis”.

These rules apply to fares and rates published on the Internet. Airlines and tour operators selling airline tickets for air services departing from an EU airport are under the obligation to comply with these provisions since 1st November 2008.

Get your 14 points Check List for website’s compliance with Consumer Rights Legislation in the Airline Sector at my-timeshare-week.com

SkyEurope Suspends its Operations

admin — Tue, 01 Sep 2009 16:40:12 +0000

SkyEurope has suspended its sales and operations immediately.

(Reuters) Bratislava/Viena, Sept. 1. After struggling to restructure debt and cope with sinking revenues in the economic slump SkyEurope Airlines has announced its bankruptcy this morning on the website of the Vienna Stock Exchange, which also means the immediate suspension of all of their flights.

Prague airport had said it would bar SkyEurope landings from Tuesday because it had failed to pay outstanding bills. Vienna airport already stopped servicing SkyEurope on Aug. 15 for not paying outstanding invoices by midnight on the previous day.

SkyEurope had a fleet of 14 aircraft with 697 employees serving 38 destinations at the end of 2008. Its flight load factor was 72.7 percent.

Read the News: Reuters.com

You will find following announcement visiting their site:

“Dear Guests

Please be advised that SkyEurope has suspended its sales and operations immediately.

Those of you who have purchased flights with a credit card, please turn to your credit card issuing bank to seek refunds for unused portions of SkyEurope’s flights.

In case you have paid directly to SkyEurope in other means than credit card (e.g. bank transfer, cash), please be advised that a refund may not be possible.

If you have ordered your flight tickets via a travel agency or organizer, you should discuss the matter with them first.

If you are already at the destination or have rented a car through SkyEurope’s business partner, you may stay at the hotel and use the vehicle during the period originally agreed. You must, however, order a return flight from some other airline at your own expense.

You may also wish to contact your insurance provider to seek further guidance and support.

We regret for the inconvenience that have been caused to you”

skyeurope.com

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14 Points Check List on Airline Websites

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SkyEurope Suspends its Operations

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